Wednesday, 26-May-2010

So I'm back from my DC Trip and things were not a disaster here like I thought they would be. JG was asked to do a task, which consisted of gathering clients ending account values from her RECAP summary. She wanted to pull about 5-10 clients and find out the average gain/loss from prior period (even though it's not a real gain/loss, because it does not factor in deposits/withdrawals). The reason for this exercise is because one of her clients R/J Miller is upset, because they sold everything and moved to cash in 2009. What will be funny is if the Millers rebuy and the market tanks again. Buy High Sell Low never fails.

Friday, 14-May-2010

So I did the unthinkable today. BR told me yesterday that Boss needed a CE (Continuing Education) class with Penn Mutual in order to maintain her appointment with them. Apparently, one of the CE's that was a requirement was Anti-Money Laundering of which FNIC does not require that (it's optional). I had done this last fall when my CE elements were required. So BR said that JL would print out the materials and that I would need to 'help' her with them (eg. do it for her basically.) Talk about being 'just wrong'? So after giving it some thought for a few minutes, I told myself that there is no way I'm going to do this for her. Today JL gave me the packet around lunch since it arrived via e-mail, and I waited till Boss returned from lunch. Boss came back and I walked into her office and I said JL handed this to me. So Boss looks at it and says, yes, this is the CE that BR should have mentioned to you on Thursday. So I told Boss, what do you want me do to do with it? (eg. terrible response, I should i have been more direct and said I am not doing this, etc.) Boss said, it should only take you 15 minutes, you can do it really fast. I said, Boss, I can't do this for you. So Boss (looking desparate and panicky) said, okay, lets do this really quick and you can read me the questions. !%!@#%. It took 30 minutes, but I read her all the questions and gave her no assistance. Unfortunately, the questions were very easy and all but 2 of the questions did not require any research in reading the 20 page packet.

Thursday, 13-May-2010

So I apologize for not updating this. I've been both busy and Boss was on a cruise/vacation from April 24th to May 6th.

The only thing she's complained numerous times about since she was back was how horrible the cruise was. She's probably overstating how bad of a time she had, but the fact she tells all her clients this is just wrong. Going on a cruise is a luxury, I dont know many retired people who can afford to do this as often as she has done (ie. every other year, etc.) I feel like it's a rub in the face, when she tells people about how terrible of a time she had.

1) She is having me assist her in this assignment to gather client asset data together so she can forward it to this company that will help evaluate her book of business. She's paying this company $1k (eg. waste of money) to figure out what her book is worth. Apparently, figuring out what her trailing 12 months is not enough of a clue.