Monday, 24-August-2009

1) RR NC inherited a client from RR JS in WA that needed assistance, because her husband passed away. At the time, when she called 1 month ago, I took the message and talked to Boss, because RR NC had told the client to contact us, because he was never registered in WA. I specifically asked should we contact the client and even suggested that we possibly change the agent assigned to the account. She said that when NC is registered, he can contact them. I faxed a message to RR NC to have them contact the client once he was registered.

It was later found out that NC doesn't even have his Series 63, 65, or 66.

The client called last week wondering why she hasn't received a phone call. Boss told HK to contact RR NC to have them talk to the client. HK even suggested that isn't that illegal that RR NC to contact the client since he was unregistered. Boss said, "No, it's not." Comment: I think Boss is wrong like 60-70% of the time. It just amazes me how she seems to make up her own rules along the way.

2) HK told me today that BR received last week a survey from an employment agency for airport security regarding an employee that use to work here. Boss filled out the survey very negatively and gave all bad remarks regarding the former employee. It turns out that the same employee actually helped discover another employee that was stealing $80k from Boss. Comment: Talk about sabotaging someone's career.


Vacation for me 17-August-2009 to 21-August-2009