Thursday, 3-December-2009

Boss is in a very frantic mood today. She's complaining just about everything.

1) Boss had a very difficult time communicating a request to HK. Guardian of a client came in and Boss wanted to have some kind of 'Letter of Authorization' to do. It was unclear what she wanted, because the Guardian was already designated legally as a Guardian of someone who was incapacitated. So why would we need a letter of authorization drafted up?

2) Boss was complaining that everything that comes through the fax machine should be given to her. Because she is the OSJ Manager, she needs to see everything. I've been here 11 months going on 12 and now this is an issue? She also reiterated that, even though something is sitting in our inbox we cannot assume that Boss saw it.

3) Boss wants us to show up at 830am on Saturday, 5-December-2009 for the 930 am Client Appreciation Brunch. I actually did not have a choice to attend, because she asked me yesterday, if my wife was coming (ie. basically implying that it was assumed that I was attending.)

4) So HK and BR have to do call reminders everyone who is planning to attend Saturday, 5-December-2009 Brunch. They still have to make the call reminder EVEN if the client called yesterday to make reservations.