So I was grilled at lunch today, because I (supposedly) failed to update a statement clearly reflecting changes (ie. deceased spouse, etc.) So she said she was embarrassed in talking with the client, because nothing was done. So I found this strange, so I quickly grabbed the statement. To no surprise, I had done the statement correctly and the changes were done 9 months ago. Apparently Boss was looking at a statement dated 07-02-09 and she should have been looking at the 06-01-10 statement. Either she is blind or she thought it was July already.
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